Security & Safety
We combine enterprise-grade protections with clear user guidance to ensure a safe, fair gaming experience.
1. Platform Security Measures
A. Data and Transaction Security
- SSL Encryption: All data between your device and MPL servers is protected with SSL encryption.
- Secure Payment Gateways: Deposits/withdrawals handled by reputable, encrypted gateways. MPL does not store critical payment details.
- Financial Audits: Regular audits for compliance and transparent handling of user funds.
B. Account and Compliance Security
- KYC Verification: Mandatory for withdrawals; validates identity, age (18+), and region.
- Fair Play Policy: Anti-cheat monitoring and algorithms enforce a level playing field.
- Bot Detection: Sophisticated systems block automated programs to ensure real competitions.
2. Best Practices for Users
A. Account Protection
- Strong Passwords: Use unique passwords with letters, numbers, and symbols.
- Never Share Credentials: MPL staff will never ask for your password or OTP.
- Regular Updates: Keep your MPL App updated for the latest security patches.
B. Financial Safety
- Verify Withdrawal Details before submitting bank/UPI/wallet info.
- Check Transaction History regularly to spot any unauthorized activity.
- Beware of Scams: Avoid third-party hacks, guaranteed wins, or suspicious offers.
3. Help and Support
- Contact Support Immediately via in-app chat or official email if you suspect fraud.
- FAQ/Help Center: Find detailed guidance on KYC, transactions, and security.